Terms of service

Terms of Service

Welcome to our online hair store. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Information

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use this site. We reserve the right to update, change, or replace any part of these terms at any time without prior notice.

2. Products & Availability

We strive to display our hair products, colors, textures, and descriptions as accurately as possible. However, actual product appearance may vary slightly due to screen settings or lighting. All products are subject to availability, and we reserve the right to discontinue products at any time.

3. Pricing & Payments

All prices are listed in U.S. dollars. We reserve the right to change pricing at any time without notice. Payments must be made in full at checkout through our approved payment methods.

4. Shipping

Shipping usually takes 3–7 business days after order processing. Delivery times may vary depending on carrier delays, holidays, weather conditions, or incorrect shipping information provided by the customer.

5. Returns & Exchanges

Due to the nature of hair products and hygiene standards, all sales are final unless the item arrives damaged or incorrect. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order information.

6. Order Cancellations

Orders may only be canceled within 24 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.

7. Intellectual Property

All content on this website, including logos, images, product descriptions, and designs, is the property of the store owner and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

We are not responsible for allergic reactions, misuse of products, or damages resulting from improper installation, coloring, or treatment of hair products. Customers are responsible for proper care and maintenance.